access denied? want to delete kaspersky

[drinkmorecoffee]

I'm trying to get rid of all traces of Kaspersky (6. 0) from my machine in order for Avast to run properly.  Currently, whenever I start up, I get an error message that not all of Avast's services will function because Kaspersky is still running.   

Here's the background: a friend installed kaspersky for me a while ago, and I've removed it under Add/Remove programs.  It still shows up in my C:\Program Files in its own folder, however.  I can't delete this folder, and there's no uninstall file.  I'm getting this error message [can I post a screenshot in here?]:

"Cannot delete ArcSession: Access is denied
Make sure the disk is not full or write-protected and that the file is not currently in use. "

So I go to task manager, and as far as i can discern the file is not currently in use. 
I've also looked in services, and Kaspersky is listed.  It's set to manual startup, but I can't change anything about it-- access is denied. 

What do I do next? I feel like I'm overlooking something simple. 

-Poppy

[femlow]

Welcome to the forum and sorry for the wait. We have consulted the computer gods and they say:

Go to Start > Run > Type in "services.msc" > hit enter > kavsvc, or it may be called Kaspersky Anti-Virus > right click, stop it, and then disable it.

Hope this helps. Let us know if it doesnt.

fem

[KGIII]

This is just a follow-up. Did you manage to get this resolved or are you still needing help with this issue? If so please let us know what you have done and what issues you are still having so that we can better assist you.

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